Swanlow Medical Centre
We are OPEN for business, just in a different way!
Making an appointment
If you feel you need to speak with a doctor for an urgent matter please ring the surgery on 01606 544644 and the Care Navigator will make you a telephone appointment for the same day. The doctor will ring you and if they feel you need to be seen face to face they will make this appointment for you.
Alternatively you can use the eConsult model to contact us, on the home page of our website there is a big blue banner which has a “Get started” button. This allows you to fill out a form which we will receive and action in the same way as a phone call. There is no delay/difference in a telephone call from a patient compared to an eConsult.
If you want to speak with a doctor but it is not urgent for example a medication review, you can either ring or use eConsult to make a routine telephone appointment with a doctor of your choice.
All requests for extension to sick notes must be requested via eConsult.
When you come to the surgery
Wherever possible you must come alone
You must wear a face covering (this can be an actual face mask or a scarf – it must cover your mouth and nose)
Please wait in your car until the doctor/nurse rings you. There is no need for you to ring us we will just assume you are here at your appointment time, when the clinician rings you they will explain what you need to do to come into the surgery safely.
Please do NOT come to the surgery if you have any of the following (unless asked to do so by a clinician):
Loss of taste/smell
Tested positive for Covid-19 in the last 14 days
Been in contact with somebody in the last 14 days who has had any of the above symptoms
Online Pre-registration with the practice
If you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the "Send" button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct.
Online medical questionnaire for new patients
Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.
Please watch the video here to see how Econsult could work for you!
(Site updated 03/09/2020)