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Noticeboard

Extended Hours

Rights and Responsibilities

Patients at this practice are entitled to:

  • Be provided with services in a courteous, civil and co-operative manner
  • A clear explanation of and advice on the patient’s medical condition an any proposed treatment
  • A referral for specialist medical opinion or other second opinion in appropriate circumstances
  • Receive information via the practice notice board / web site / newsletter of any relevant health promotion exercise and preventative medicine initiatives
  •  Absolute confidentiality of medical records maintained by the practice subject to any provisions for disclosure imposed or allowed by law
  • Access their own personal health records in accordance with the Data Protection Act. Please write to your Doctor if you wish to view your records.
  • Have any formal complaint against the practice investigated and dealt with fairly and according to the practice Complaints Procedure
  • Request (either in writing or verbally) to be seen by a particular Doctor. We shall endeavour to comply with this request, but need not do so if the preferred Doctor is not able to or has reasonable grounds for refusing

 

 

 

 
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