Noticeboard

My Planned Care

If you are currently waiting for a hospital appointment, operation or treatment, we wanted to let you know that the NHS has recently launched the My Planned Care Patient Digital Platform www.myplannedcare.nhs.uk which gives you direct access to the latest average wait time information for your trust, as well as helpful advice and support whilst you wait.
We encourage to look at this site where you may find the information you need before contacting your GP or hospital for an update about any elective procedures you are waiting for.
Updated weekly, the site is easy-to-use and is ‘open-access’ so your carer, friends, relatives and your NHS team can also access this information.

Wearing a face covering

With the recent change in government restriction guidelines to COVID-19, we ask that all patients attending the surgery continue to wear a face covering. This is for your protection as well as our staff.

Covid Passports

If you are aged 16 or over your Covid passport can be found on either the MyGP app, Patient Access app or the NHS app or if you do not have a mobile phone you can ring 119 and they will organise a letter to be sent to you.  If you are travelling please ensure you leave enough time to get this as it is sent out via the postal service.

We CANNOT print off Covid Passports - they are either electronic on your app or on paper via NHS 119

We do NOT provide "proxy" access for children aged between 11 and 15 and NHS 119 will not provide a letter either.  

https://www.nhs.uk/conditions/coronavirus-covid-19/get-digital-covid-pass/

                                                              

NHS Test and Trace scam
The NHS Test and Trace Service is aimed at identifying and advising people who have had close contact with someone who has tested positive for COVID-19.

Close contact is defined as:

  • Having face-to-face contact with someone (less than 1 metre away)
  • Spending more than 15 minutes within 2 metres of someone
  • Travelling in a car or other small vehicle with someone (even on a short journey) or close to them on a plane.

We want you to recognise the difference between a genuine and fraudulent NHS Test and Trace conversation. There are reports that scammers are trying to impersonate contact tracers in an attempt to obtain personal information.

NHS Test and Trace contact tracers will always:

  • Call from 0300 013 5000
  • Send text messages from "NHS"
  • Ask people to sign into the NHS test and trace contact-tracing website
  • Ask for your full name and date of birth to confirm identity, and postcode to offer support while self-isolating
  • Ask about any coronavirus symptoms
  • Ask you to provide the name, telephone number and/or email address of anyone you have had close contact with in the two days prior to symptoms starting
  • Ask if anyone you have been in contact with is under 18 or lives outside England.

They will never:

  • Ask for bank details or payments
  • Ask for details of any other accounts, such as social media
  • Set up a password or PIN number over the phone
  • Call from a premium rate number such as those starting 09 or 087


 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website