Noticeboard

England’s Chief Nurse has today reminded the public that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules.

 

Covid restrictions will end in many settings in England from Monday.

 

However, Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors. 

 

That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected. 

                                                             

Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.

 

The NHS will continue to support staff in ensuring that the guidance is followed in all healthcare settings.

Rights and Responsibilities

Patients at this practice are entitled to:

  • Be provided with services in a courteous, civil and co-operative manner
  • A clear explanation of and advice on the patient’s medical condition an any proposed treatment
  • A referral for specialist medical opinion or other second opinion in appropriate circumstances
  • Receive information via the practice notice board / web site / newsletter of any relevant health promotion exercise and preventative medicine initiatives
  •  Absolute confidentiality of medical records maintained by the practice subject to any provisions for disclosure imposed or allowed by law
  • Access their own personal health records in accordance with the Data Protection Act. Please write to your Doctor if you wish to view your records.
  • Have any formal complaint against the practice investigated and dealt with fairly and according to the practice Complaints Procedure
  • Request (either in writing or verbally) to be seen by a particular Doctor. We shall endeavour to comply with this request, but need not do so if the preferred Doctor is not able to or has reasonable grounds for refusing

 

 

 

 
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