Noticeboard

My Planned Care

If you are currently waiting for a hospital appointment, operation or treatment, we wanted to let you know that the NHS has recently launched the My Planned Care Patient Digital Platform www.myplannedcare.nhs.uk which gives you direct access to the latest average wait time information for your trust, as well as helpful advice and support whilst you wait.
We encourage to look at this site where you may find the information you need before contacting your GP or hospital for an update about any elective procedures you are waiting for.
Updated weekly, the site is easy-to-use and is ‘open-access’ so your carer, friends, relatives and your NHS team can also access this information.

                                                              

Rights and Responsibilities

Patients at this practice are entitled to:

  • Be provided with services in a courteous, civil and co-operative manner
  • A clear explanation of and advice on the patient’s medical condition an any proposed treatment
  • A referral for specialist medical opinion or other second opinion in appropriate circumstances
  • Receive information via the practice notice board / web site / newsletter of any relevant health promotion exercise and preventative medicine initiatives
  •  Absolute confidentiality of medical records maintained by the practice subject to any provisions for disclosure imposed or allowed by law
  • Access their own personal health records in accordance with the Data Protection Act. Please write to your Doctor if you wish to view your records.
  • Have any formal complaint against the practice investigated and dealt with fairly and according to the practice Complaints Procedure
  • Request (either in writing or verbally) to be seen by a particular Doctor. We shall endeavour to comply with this request, but need not do so if the preferred Doctor is not able to or has reasonable grounds for refusing

 

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website