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My Planned Care

If you are currently waiting for a hospital appointment, operation or treatment, we wanted to let you know that the NHS has recently launched the My Planned Care Patient Digital Platform www.myplannedcare.nhs.uk which gives you direct access to the latest average wait time information for your trust, as well as helpful advice and support whilst you wait.
We encourage to look at this site where you may find the information you need before contacting your GP or hospital for an update about any elective procedures you are waiting for.
Updated weekly, the site is easy-to-use and is ‘open-access’ so your carer, friends, relatives and your NHS team can also access this information.

                                                              

out of hours

When We Are Closed

NHS 111

This service will operate from 6.30pm - 8.00am on weekdays and 24 hours at weekends and on Public Holidays.

To access this service ring 111 where an assessment will be made by an experienced Triage Nurse. You will then be either given advice over the telephone, a home visit, an appointment at Northwich Infirmary NEW Centre or Leighton Hospital, or referred to a Community Pharmacist or other services.

EMERGENCIES

If you have an emergency and if a Doctor is not available immediately, please make use of the EMERGENCY AMBULANCE SERVICE by dialling 999.

For urgent problems during surgery hours, please telephone 01606 544644. Surgery hours are between 8.00 am and 6.30 pm on Monday to Friday. In an emergency outside the surgery hours, please telephone 111 between 6.30 pm and 8.00 am, or the surgery number where you will automatically be put through to ‘Out of Hours’.

NHS Direct

In the case of urgent need when the practice is closed you can call NHS 111 and speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website